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Refund Policy
At HostWind.Net, customer satisfaction is our priority. We understand that sometimes things don’t work out, and we offer a transparent refund policy to support you.
1. 7-Day Refund Policy (Shared Hosting Only)
We offer a 100% refund for shared hosting services if you cancel within 7 days of purchase.
Applies only to first-time orders.
Renewals and upgrades are not eligible for refunds.
2. Non-Refundable Services
The following services are non-refundable:
VPS and Dedicated Servers
Domain name registrations or renewals
SSL Certificates
Setup and installation fees
Custom development or managed services
Discounted or promotional packages
3. Cancellation Process
To request a refund:
Submit a cancellation request via your client area.
Email billing@hostwind.net with your order details.
Refunds are processed within 7 business days after approval.
4. Chargebacks and Disputes
Filing a chargeback without contacting us may result in service termination. We encourage customers to reach out to our Billing Team first.
5. Policy Changes
We may update this policy at any time. The current version will always be available on our website.
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